Shipping policy

Welcome to RK Store. We are committed to providing our customers with a smooth and reliable shopping experience. Please read our shipping policy carefully before placing an order.

📦 Order Processing Time

All orders are processed within 1–3 business days.
Orders are not processed on Sundays or public holidays.
In case of unexpected delays, customers will be notified via email.

🚛 Shipping Time

RK Store works with multiple suppliers and logistics partners; therefore, shipping times may vary depending on the destination.

Estimated Delivery Time:

Local / Regional Orders: 5–10 business days
International Orders: 7–20 business days

Please note that delivery times may be affected by customs clearance, seasonal demand, weather conditions, or courier delays beyond our control.

🌍 Shipping Destinations

RK Store ships nationwide and to selected international locations.
If shipping is not available to a specific location, customers will be informed during checkout.

💰 Shipping Charges

Shipping costs are calculated based on product type, weight, and delivery location.
All shipping charges are displayed clearly at checkout.
We may offer free shipping promotions on selected products or during special campaigns.

📮 Tracking Information

Once your order has been shipped, tracking details will be provided via email (if available).
Tracking updates may take 24–72 hours to appear in the courier system.

❗ Delays & Delivery Issues

If your order is delayed beyond the estimated delivery timeframe, please contact our support team.
We will coordinate with the supplier or courier to resolve the issue as quickly as possible.

📍 Incorrect Address

Customers are responsible for providing accurate and complete shipping information.
RK Store is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

📞 Contact Us

If you have any questions regarding our shipping policy, feel free to contact us:

Email: rkshopifystore@gmail.com
Business Hours: Monday – Friday | 10:00 AM – 6:00 PM